Returns & Exchanges
At BossenStore.com, we strive to ensure your bubble tea supplies arrive in perfect condition. Due to the food-grade nature of our products, we offer returns on unopened, shelf-stable items within 30 days of delivery.
Verify Eligibility
Ensure your items are unopened, in original packaging, and not classified as perishable or final sale goods.
Contact Support
Email our customer service team with your order number and photos of the items to receive a Return Merchandise Authorization (RMA) number.
Pack and Ship
Securely pack the items with the RMA number clearly marked on the outside and ship them back to our distribution center using a tracked carrier.
Receive Refund
Once our warehouse inspects the returned goods, a refund will be issued to your original payment method, minus any applicable restocking fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing